At Gen Korean BBQ in Fremont, robots raise a experience
September 3, 2017 - bbq set
FREMONT — As a flashing drudge glided toward a Hou family’s list carrying uninformed plates of Korean BBQ, Michael Hou accidentally carried a image of food and set it down on a table, adding to a family’s expanding spread.
The robots were one of a reasons they came to a new Gen Korean BBQ House in Fremont, that non-stop a doors Aug. 26. By 11 a.m. Saturday, dozens of families had already filled a atmospheric griddle on Boscell Road, designed with blue lighting, a full bar and neat booths. It was a ideal environment for a Hou family, who pronounced they suffer perplexing out new restaurants.
“My relatives found out that they indeed had robots, that are unequivocally interactive when it comes to bringing out food,” pronounced Hou, 22. “We suspicion it’d be engaging to come out and give it a go.
“It’s unequivocally fun,” he added. “You only put in an sequence and they come out and you’re like wow, there it is.’”
No, a high-tech gadgets aren’t accurately what people typically design when they consider of a robot. Decked out with multi-colored LED lights, Gen’s robots are designed to lift plates of beef and seafood — bulgogi, Wagyu beef tongue, shrimp, ox intestine — on their surface, as they slip down a circuit belt along marks that run by a dining room.
They’re automatic to broach food directly to a cluster of tables set along a tracks. Servers collect adult a plates from a circuit belt and broach them privately to tables that are a bit serve away.
The sequence launched a commander module for a robots in Jun during a Montclair griddle in San Bernardino County.
“We listened that this was a new underline and that they had them in SoCal, so we had to try it out,” pronounced Andy Le, 21, of Fremont. Le and his friends, Lyka and Krysteena Lanuza, requested to be seated during a list that’s served by a robot. “The automation is unequivocally nice,” Le said.
Management insists a robots aren’t there to reinstate staff, though rather, to assistance “take a small weight off their back.”
“You’re still grouping with a servers. We’re not removing absolved of servers,” pronounced David Ghim, vice
president of operations. “But we’re regulating a robots as a apparatus to concede a servers to spend some-more time in sections so that they don’t have to constantly be withdrawal a section, so that they can spend some-more time articulate to customers.
“There’s a vast tellurian component that can't be replaced,” he added. “A drudge doesn’t have a clarity of humor. A drudge can't grin during you. That romantic tie that we can make with a tellurian server, that’s something that we can’t replace.”
Fremont’s Gen Korean
Grand opening 6 p.m. to 9 p.m., Sat. Sept. 2
Located in a Pacific Commons core during 43476 Boscell Road. The other Bay Area restaurants are during 190 Barber Court in Milpitas and 1628 Hostetter Road in San Jose. www.genkoreanbbq.com.